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Development

Custom Development from Patronpath Online Ordering for Restaurants

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Consult with our development team to add flexibility

custom developmentDo you have a great idea you’d like to explore to enhance your online ordering presence? The Patronpath development team consults with and enables restaurants to realize greater efficiencies on a regular basis. With our open platform, we are able to work with third parties and provide elegant solutions.

Here are some of the areas where our development team has customized solutions (many based on customer requests):

  • Point of Sale (POS) Integration: The key to efficient online ordering is direct injection of mobile and web orders to your existing point of sale system. We have successfully integrated with Aloha, Comtrex, Focus, Micros, and POSitouch.
  • Payment Integration: Our development team has created direct integrations with Authorize.net, eProcessing, and Mercury payment systems – with more in the pipeline. Direct integration negates the need for a third party gateway and avoids additional fees.
  • Mobile Payments: Restaurants may choose to use LevelUp as a payment option offered to patrons placing food orders online.
  • Loyalty Integration: Patrons earn loyalty rewards when using LevelUp as a payment method.
  • Custom Theme: Our development team offers you more flexibility through the tailoring of online ordering. You seamlessly leverage your current branding and relationship with clients with a custom theme.
  • Call Center: Utilize our customized stand-alone call center application for your existing call center agents, or enjoy our complete inbound call center service.

Other custom development projects we have implemented include Post Transaction Tipping, Order Throttling, 86 Out of Stock, and Menu Sync technologies.

Restaurant operations are often hectic and demanding. We understand that technology should be solving problems and enhancing profitability, not getting in the way. Learn more about Patronpath mobile and web ordering and be sure to contact us at patronpath.com.

Patronpath Online Ordering Platform Features Responsive Design

By | Development, Online Ordering for Restaurants | No Comments

Optimal Viewing Experience Enjoyed by Both Administrators and Patrons

Responsive DesignAs Patronpath design engineers contributed to the build of our online ordering for restaurants platform, the term “responsive design” was mentioned on a regular basis. What is responsive design? How is it intended to help the experience?

Responsive design is a way to design websites that enables the end viewer to receive the most optimal experience across the spectrum of devices from tablets, smartphones, and desktop monitors.

Historically, designers have been challenged with ever-increasing desktop screen resolution and compromised their designs based on the most popular screen size. As adoption of web based technologies increased, along with the explosion of mobile use, designers turned first to creating a “mobile version” as well as a “desktop version” and finally to responsive design to provide the best experience.

Responsive design results in design elements like images and text, page arrangement, forms, and even advertising to adapt appropriately based on the device being used. Text may increase or decrease in size, images may adjust or disappear if not critical to the content, and forms and buttons are sized appropriately.

Patrons using online ordering for restaurants sites in use by our clients now have an optimal user experience with responsive design to speed them through the ordering process, on to the cart, and to complete a purchase. All elements of the patron experience have been optimized to help our clients offer an experience that fosters loyalty, repeat visits, and increased revenue.

The Patronpath management console, in use by restaurants to manage their online ordering, is now the beneficiary of responsive design as well. Restaurant operators, by the nature of their work, need a simple interface via smartphone or tablet to manage all aspects of their online ordering operation. Our management console now fulfills this need.

Learn more about Patronpath mobile and web ordering and be sure to contact us at patronpath.com.