Online Ordering for Restaurants
Directly capture mobile and web orders
Obtain the highest levels of operational efficiency for your restaurant with tightly integrated mobile and web ordering. Our integration works seamlessly with a variety of POS systems including Micros, POSitouch, Comtrex, Focus, and Aloha.
Any Device, Any Time
Your customers order on-the-go through a clean, easy interface that enables them to order from any device at any time. Wherever and whenever your customer is inspired to order, you’re there!
Increase Average Order
Customers order on their own terms and are presented with compelling upsell and cross-sell promotions. You enjoy up to 30% higher average ticket versus call in orders just by being online!
Customers are more engaged and purchase more frequently when provided the convenience and ease-of-use of placing orders with your restaurant through their web browser or mobile device.
Are you a restaurant service provider? Offer modern mobile and web ordering to your clients.
In addition to the above point of sale partner integrations, we partner and are integrated with technologies that restaurant operators care about to help efficiently run business operations. These include technologies across email marketing, text marketing, loyalty, payment systems, app development, call center, and compliance – to name a few.
- Mobile ordering for all devices
- Web ordering integrated to your website
- Online ordering design matches your website
- Group Ordering
- Unlimited orders
- Unlimited upsells and cross-sells
- Credit card capable
- Use your existing credit card merchant
- Immediate payment from consumer to you
- Unlimited couponing
- 24/7 Fail Safe Ordering
- Unlimited reporting
- Management console
- Help and Training Resources
- Ordering site creation
- UI designed to match your website
- Site is responsive: Mobile and Web
- Menu configuration and upload
- Configuration of upsells and cross-sells
- Image preparation and placement
- Configure order notifications
- How to Market Online Ordering consultation
- End-to-end validation
- Options include:
- – POS integration
- – Web printer order receiving
- – Fax order receiving
- *One-time fees determined by options selected
Patronpath serves ALL size restaurants – from the small stand-alone independent to large national chains.
We understand that the needs of multi-location restaurants can often be unique, so we offer a variety of special configurations. Whatever your size and requirements, we can have a configuration that will work for you including enterprise online ordering configurations for even the largest restaurant chains with the most complex menus and operational requirements.
If you have 5 or more locations, please contact us for a custom proposal to meet your precise needs.
The most efficient way to receive orders. Orders magically flow, directly to your supported point of sale system for a perfect order in perfect sync with your operations. No need for multiple systems or manual entry.
No matter how complex your menu, changes made on your POS system automatically synchronize with your online ordering menu. This industry-leading feature saves tons of time and ensures your online ordering customers see exactly what you intend. It works like magic.
Want to prevent out of stock items from being ordered? When your system reports no inventory remaining of a certain item, the interface is updated, preventing out of stock items from being ordered. When the item is placed back in stock, the order interface is updated. Slick!
Put a stop to kitchen overload. Order throttling enables a quota to be placed on the dollar value of orders accepted online within a given time frame. When the quota is reached, pickup times available for new online orders are automatically adjusted.
Ideal to promote to local businesses! Provide your customers the ability to invite others to order on their tab. This is a great way to serve local businesses and sales reps who buy lunches for group meetings. Group Ordering helps drive large group orders and repeat business!
In addition to the order injecting to the point-of-sale system, an automated phone call and/or text message is sent to the number you specify when an order is placed. Emails are always sent immediately as orders are placed as a record of your online orders.
Print to Fax or Web Printer
Orders can also print to your fax machine or to a web connected printer. The orders can be received based on your prep schedule. Receive the orders at the right time to make your operations run smoothly.
Running a promotion? Easily include customizable coupon codes to apply to an entire order or only certain items using a percentage or dollar off amount. Patronpath makes it easy to entice your customers.
Need to send an order to your POS early? Want to check tomorrow’s orders? Enjoy a feature-rich management console with these and many more functions available when and where you want it.
On demand and scheduled reporting to meet the needs of your business. Customize your own reports to show order activity for your enterprise or a single location. Unlimited reports, available through the Management Console.
Inbound Call Center Services
Our innovative call center capabilities enable your business to quickly process orders while keeping your staff’s focus on in-house customers. Whether you choose our call center application for existing call center agents or our complete inbound call center services, you’ll appreciate how Patronpath helps increase your efficiency.
Are there bundled plans?
Patronpath not only offers industry-leading online ordering solutions, but also websites, text marketing and email marketing solutions. We’d be happy to speak to you about your overall marketing needs and bundle a solution suite that’s right for you.
Large enterprise clients will receive custom proposals designed to accommodate their unique requirements.
When can I start receiving online orders?
In as little as 2 days! At no additional charge, you’ll be assigned a dedicated Client Success Manager to ensure a smooth onboarding process. Once all required information is received, uploaded and confirmed, your online ordering solution can be live almost immediately. For POS integration, allow a little more time.
24/7 Fail Safe Ordering
Patronpath Online Ordering includes 24/7 fail safe ordering to make sure orders are always delivered no matter the circumstances. Patronpath actively monitors each order to ensure that it is delivered to the restaurant via the designated channel including integrated POS, fax, printer or mobile device.
A few of our clients speak for themselves.
”We have seen a marked increase in purchases of higher priced items and customers are ‘up-selling themselves.’ It has also dramatically cut the time our people spend on the phone taking orders.”
– Paula H., Lansky’s
“Patronpath is the go-to company for getting your restaurant online. From second to none integration with our point of sale system, to good old fashioned person to person customer service; these guys are the best in their field. I highly recommend Patronpath. Great product and great team.”
– Christopher, New York Panini
“Staff is spending less time taking phone orders, which enables them to do other things, which makes us more productive.”
– Amy V., Someburros
Patronpath enables restaurants of all sizes to offer mobile and web ordering directly from their own websites and to engage with their customers online and on-the-go.
We believe that restaurants should own their relationships with their customers, and we empower restaurants to directly capture their share of the rapidly growing number of orders placed online.
Patronpath has been powering restaurants since 2004 with industry-leading solutions.
Learn More About Patronpath
Directly capture your share of orders placed online and own the relationships with your customers. Our team of experts will show you how.